All for TriNet
November 08, 2017

All for TriNet

Becky Gandy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

I think customer service is one of their strongest points. I have never had to wait for a reply when I have called or emailed.
Super easy to use. New website addressed any former issues and is better than ever.
We currently use TrNet across the whole organization as our complete PEO package. TriNet is easy to manage, convenient for immediate information, and their staff assistance is fantastic.

Pros

  • I love having an assigned HR consultant who is very accessible.
  • The benefits package offered is always very suited for each employee.
  • The online interface is excellent, both for management and for individuals.
  • I love being able to pull reports quickly. TriNet has multiple categories and ways to download the information when needed.

Cons

  • At this point I do not see any areas needing improvement or lacking functionality.
  • Their price structure is up-front - no guessing -- so no improvement needed there.
  • Our HR Capital Consultant keeps us compliant.
TriNet has better customer service than Paychex. TriNet has MUCH better prices (and transparency) than Insperity. TriNet has more features and options than QuickBooks (timekeeping service).
TriNet has met our needs as a small company. They are great for being able to offer employees a full range of benefits, like a large company.

TriNet Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Asset Management ()
Not Rated
9.5
Report builder
9
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using TriNet

20 - Staff, management, and owners.
3 - Office manager and owners.
  • Payroll
  • Benefits
  • Marketplace Value
  • Lunch & Learn opportunities.
  • TriNet Learn - enhanced educational opportunities.
  • We use almost every feature available. Perhaps we might be able to utilize their hiring assistance in the future.
We have had NO issues whatsoever with using TriNet and will continue to use them moving forward.

Using TriNet

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Familiar
None
  • Easy to see personal data, pay stubs, benefits, etc.
  • Easy to update personal data.
  • Service Center phone number is EASY to find, and answers are quick.
  • Reporting had issues, but these have been resolved with the new website.
Yes, but I don't use it

Comments

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