TriNet HR Passport platform helpful for small business with employees in multiple states
November 09, 2017

TriNet HR Passport platform helpful for small business with employees in multiple states

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

As noted above, excellent support if we get our support team. Sometimes errors if routed to subs.
User tutorials are helpful, sometimes obvious tasks are buried in navigation. For example, new hire benefit enrollment.
We use TriNet to support HR & benefits administration across our company. We have fewer than 30 employees, scattered across several states. TriNet helps us provide competitive benefits in an efficient manner to our team.

Pros

  • Without TriNet, it would be burdensome for our company to offer medical insurance choices for our employees in 7 states.
  • Employees also benefit from classroom training provided by TriNet. (HR101)

Cons

  • The launch of the Beta platform has been ragged. Some functions have been removed, which is not acceptable.
  • When our TriNet support team is available, we get excellent support, However, when they are out and I am routed to their substitutes, sometimes we get errors. Wrong information, conflicting information.
  • Employees did not like the TriNet review process. So we're starting new process this year.
  • Employees do not have visibility into PTO balance hours in Beta platform. They used to be able to see this in legacy platform.
I have no experience with other PEO solutions.
1) TriNet is well suited for small- and medium-sized businesses without their own dedicated HR team.
2) Also helpful for small companies with employees in multiple medical insurance markets.

TriNet Feature Ratings

8.0
Employee demographic data
8
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
5
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
Not Rated
Benefit plan administration
10
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
8.3
Approval workflow
10
Balance details
5
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
Not Rated
Update personal information
10
View job history
Not Rated
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
8.0
Report builder
Not Rated
Pre-built reports
8
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
7.3
Performance plans
7
Performance improvement plans
10
Review status tracking
7
Review reminders
5
Succession Planning ()
Not Rated
9.0
New hire portal
9
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Comments

More Reviews of TriNet

  1. Home
  2. HR Management Software
  3. TriNet Reviews
  4. User Review of TriNet