TriNet Review
November 09, 2017

TriNet Review

Benjamin Glass | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

Marlene is a rockstar and she has been one of the most helpful customer service representatives that I have ever worked with. I would recommend her service to anyone! She is knowledgable, helpful, and always listens and tries to help us use TriNet to the best of our advantage. We really appreciate working with her.
Functionally it takes a while to get used to, however, after a while it becomes more intuitive.
It is being used across the organization. They have a great support system and are always available during the working hours. They also offer great health benefits etc. for our employees. Our main reason for ever considering to stop using their service is specific to how much the service fee is per employee. As a small nonprofit, it takes away about $25,000 of our yearly budget on their services specifically. That is an amount we were hoping to not pay.
  • Their support from 9am-5pm Monday-Friday is second to none.
  • They have great benefits.
  • They file all required legal documents and take that headache away from us.
  • Being available 24/7.
  • Help demo how to use their portal better, always tough to navigate.
  • Trying to get requested items back to us in a shorter period of time.
  • Made us focus less time on HR and Payroll/Benefits and much more time on our work.
  • Made us much more professional as a startup company.
  • Have educated us on many aspects of the work that PEO's do.
More in depth as a PEO than other basic payroll and benefits providers.
I think everything is very good on TriNet's end, honestly the only reason why I would tell others to do look into PEO's elsewhere is if they can find a more cost efficient provider. It has been tough on our budget, but, they have been great and I am happy we decided to work with them.

TriNet Feature Ratings

Employee demographic data
8
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
9
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
6
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
6
View and generate pay and benefit information
9
Update personal information
9
View job history
7
View company policy documentation
7
Employee recognition
7
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
7
Candidate search
9
Candidate development
9
New hire portal
9
Manager tracking tools
9
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
7
Job Requisition Management
8
Publish to Social Media
7
Job Search Site Posting
7
Applicant Tracking
7
Notifications and Alerts
7