TriNet makes Payroll a Breeze!
June 15, 2018

TriNet makes Payroll a Breeze!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

Even when you are unable to reach your Client Services Associate, another associate is available to answer your questions. They will also send you information on how to perform different tasks, which is very helpful.
I have not used the new portal a great deal because I am not as familiar with it, but I am starting to use it more. I do appreciate the fact that you can bounce back and forth between the old and the new.
We use TriNet mainly for payroll and benefits. Everyone in our organization uses TriNet to select and manage their benefits, access their earnings statements, request PTO, input their I-9 information, etc.

TriNet is very helpful for Payroll. It makes the payroll process very smooth and easy for me. I also appreciate the support they give me when I have Human Resource questions. TriNet handles our Harassment Training as well. I appreciate the free webinars that they offer and try to take advantage of any training I can.

Pros

  • They simplify payroll.
  • They provide free webinars that have been very helpful for someone new to HR.
  • I really like our Human Capital Consultant, Christine Cole.

Cons

  • I wish there were easier ways to customize reports to extract the information we need.
  • I think they could improve their communication when there is a change in Client Service Associates.
  • TriNet has definitely streamlined the payroll process and has taken the burden of entering the employee's W-2 information off of the employer and put it on to the employee.
  • It is easy for the employee to enter his personal information so that it is always up-to-date.
  • TriNet payroll also takes the headache out of keeping up with PTO. The employee submits their request, their manager approves the request, and then I move the PTO to payroll. It is a very simple process.
It has been quite a while since I used QuickBooks Pro, but I like TriNet better because the employee enters his information. TriNet makes sure all the right taxes are deducted from the employees' pay.
TriNet is very helpful in streamlining the payroll process. Payroll can be very tedious, but TriNet makes it very easy.
I also like their I-9 portal. That can be very stressful because you can be assessed fines and fees for the littlest mistakes. TriNet takes some of the stress out of that process.

TriNet Feature Ratings

8.2
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.7
Pay calculation
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
Not Rated
9.0
Approval workflow
8
Balance details
9
Annual carry-forward and encashment
10
9.8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
9
Employee recognition
Not Rated
Asset Management ()
Not Rated
8.0
Report builder
Not Rated
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Review reminders
Not Rated
Succession Planning ()
Not Rated
9.0
New hire portal
9
Manager tracking tools
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

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