Overall Positive Review with a Few Concerns
July 26, 2018

Overall Positive Review with a Few Concerns

Robb Miller | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet is being used across our organization. We primarily use it manage payroll, out of office time, and HR programs.

Pros

  • Very easy to manage payroll thru TriNet. Our company is heavy variable payout and TriNet handles salary, variable comp, and time off payroll process smoothly.
  • TriNet makes is it easy to request and track out of office time across the organization.

Cons

  • The TriNet system is quite slow from a system performance perspective. Wish it was much faster from a response perspective.
  • At times, it is difficult to get phone assistance from TriNet. Would like better response times.
Overall, we are happy with TriNet as a partner but the customer service response times could be faster.
Overall the TriNet platform is good. The primary issue we experience is slow system performance.
  • TriNet has improved our payroll process and accuracy tremendously.
  • Communicating and managing our out of office program is quite easy with TriNet.
TriNet is the only tool that we have evaluated to date.
Overall, TriNet is a good partner and provides a good platform for small companies that are just getting started.

TriNet Feature Ratings

8.7
Employee demographic data
8
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
9.4
Pay calculation
10
Benefit plan administration
10
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
8.7
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
7
8.8
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
8
Employee recognition
9
Asset Management ()
Not Rated
8.0
Report builder
Not Rated
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
Not Rated
Performance improvement plans
8
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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