SmallCo CFO's best friend
Don Suva | TrustRadius Reviewer
October 24, 2018

SmallCo CFO's best friend

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TriNet

Our company has 150 employees. 22 of them are located in the US in six different states. We use TriNet for these domestic employees. It prevents us from having to sign up with a WH tax/unemployment insurance account in all of these states for just one employee. In addition, our benefit funding strategy covers 100% of benefits so the savings for a group our size versus getting our own group plans through a broker is very substantial.
  • It makes the open enrollment program self-service. This is big for us because we do not have a full-time HR person.
  • The variety of plan offerings is a great benefit for us, especially for out of state employees.
  • We do not need an HR specialist or employment lawyer for making day to day decisions on how to execute on leave pay, termination flow, and annual employee agreements.
  • I do not like having to fund payroll 4 business days in advance.
  • Shorter turnaround time for submitting payroll.
  • In general, a little more flexibility around special payroll transactions
Rob Happ has been our dedicated account person for all three years we have had the service and is familiar with our business.
  • There have been a couple of changes to the portal and it makes it challenging to keep up with the changes.
  • The preconfigured reports should be better titled to identify common requests (i.e. "Cash paid for Payroll by employee or Employer expense).
  • It did take our accounting team a while to sift through the reports to prepare payroll journal entries. Would be better if this common task had a specific report preconfigured.
  • Employee self-service is very important
  • 800 number for EOB and other health insurance details are great for us.
  • Single source for all payroll expenses, no interaction with state agencies.
  • TriNet has an easier fee expense to understand than ADP.
  • Gevity was problematic before being acquired by TriNet.
  • Savings on benefit costs by pooling.
  • Multi-state workforce.
  • Smaller company with no budget for dedicated HR professional

TriNet Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
5
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
6
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
6
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
10
Employee recognition
Not Rated
Report builder
6
Pre-built reports
4
Ability to combine HR data with external data
6
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated