A Great HR Solution Vendor
February 22, 2019

A Great HR Solution Vendor

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet is our company's HR solution for payroll, benefits, compliance, and policies.

Pros

  • Was helpful when we were looking to hire in terms of providing a benefits summary to the applicant. It helped our small firm to look professional and organized to the applicant.
  • Very responsive when we have questions regarding payroll or policies. We often need quick answers to make business decisions, so this is very helpful.
  • The onboarding to the TriNet system last year was very efficient and fast. The sales representative did well getting us prepared in terms of the documentation we would need to provide, and the transition to the onboarding TriNet staff was seamless and caused no disruption to our business startup. We were able to focus on starting our business instead of worrying about all of the HR issues involved with getting started.

Cons

  • The summary benefits package that we requested for our potential applicant had errors on the first couple of reports and had to be corrected prior to us sending out to the applicant. The wrong insurance coverage was reported and thankfully we caught it before it went out. Accuracy is very important, so perhaps some additional training is warranted.
The onboarding was seamless and efficient. Although we dealt with several individuals, the hand-off from one to the next was seamless and did not cause any issues. The only reason I did not rate a 10 was because of the erroneous benefits reports we were sent when we were interviewing job applicants.
Very easy to use and intuitive. The reporting for management is effective and exactly what we need.
  • We have not used TriNet except for the basic HR and payroll functions, but that was exactly why we signed up with TriNet. It fits our limited needs and has been efficient and accurate.
We have used Oasis and feel that TriNet is more cost-effective, efficient, and accurate. We experienced issues with Oasis and make a conscious decision NOT to sign up with them when we started our business.
It is well suited for a small company that wants to focus on its business instead of HR compliance and details. The cost/benefit makes much more sense for smaller firms who do not want to add a part-time or FTE for payroll and HR functions.

TriNet Feature Ratings

10.0
Employee demographic data
10
9.8
Pay calculation
9
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Asset Management ()
Not Rated
HR Reporting ()
Not Rated
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

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