A small firm's candid analysis of TriNet as compared to Insperity.
May 25, 2019

A small firm's candid analysis of TriNet as compared to Insperity.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

Our whole organization uses it. It allows us to provide a Fortune 500-style benefit suite to current employees and to attract future hires. Since we cover 100% of employee health insurance, the savings through large group health insurance rates cover most of the administrative costs of using TriNet.

Pros

  • The Web portal makes entering payroll easy.
  • For departing employees, TriNet has provided good advice to mitigate the risk of unemployment claims.
  • The health insurance rates are far below what we could obtain as a small business.

Cons

  • Sometimes personal assistance take longer than we would like.
  • Large payrolls that include year-end bonuses require cumbersome wire transfers.
  • TriNet's closures on holidays disrupts our payroll schedule.
On occasion, it is difficult to get advice on unusual situations. Nevertheless, the portal works well and allows employees visibility into, and management of, their benefits.
The portal works well, though the personal client service lags sometimes.
  • TriNet's full suite of benefits and employee options for coverages allows us to compete for talent with much larger firms.
  • TriNet allows us to manage HR using an office manager rather than a dedicated HR person.
Not sure if it was the PerformSmart platform, but we switched from TriNet to Insperity a few years ago when TriNet made mistakes in debiting our payroll account using the ACH system. After a couple of years with Insperity, we switched back to TriNet because the Insperity customer base includes high-risk blue-collar employees, and its underwriting was not transparent.
TriNet is well suited for small white collar businesses that seek to access health insurance at more affordable rates and to mitigate rate increases imposed on small group plans.

TriNet Feature Ratings

5.0
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
5
8.0
Pay calculation
8
Benefit plan administration
8
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
8
8.0
Approval workflow
Not Rated
Balance details
8
Annual carry-forward and encashment
8
8.3
View and generate pay and benefit information
9
Update personal information
9
View job history
Not Rated
View company policy documentation
7
Employee recognition
Not Rated
Asset Management ()
Not Rated
4.0
Report builder
4
Pre-built reports
4
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
3.0
Candidate search
3
Candidate development
Not Rated
5.0
New hire portal
5
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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