Rating TriNet from A to F
August 14, 2019
Rating TriNet from A to F
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TriNet
TriNet is being used by our entire operations in the USA. We use it for payroll and some of our growing Human Resource needs.
Pros
- Response time to issues is quick and usually resolved in a satisfactory manner.
- Access to benefits is a plus. Benefit options are varied and we would not be able to get this many options on our own.
Cons
- I would like to see the timesheet used to be replaced or improved. It's very problematic. It's hard to save hours. Also, it does not properly sync. It's caused numerous issues including employees being paid late.
- I would like to see TriNet offer cheaper options for medical benefits.
- It has helped us to stay within HR compliance.
- TriNet has helped us improve payroll accuracy.
- TriNet has helped us with benefits.
- TriNet has helped employees receive information about their benefits.
In the past, we used PayChex. One thing I liked about Paychex was they included the Independent contractors on payroll and submitted their W-2s. However, PayChex was less responsive and made critical errors that TriNet never made. We selected TriNet because they offered multiple benefit options and because we liked Transamerica. Previously, PayChex release payroll early, late and not at all. We wanted the dependability and efficiency that TriNet offered. TriNet is an A-. The other company an F.
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