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Satisfied customer
August 15, 2019

Satisfied customer

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We are using TriNet for the whole organization for payroll and worker's compensation insurance.
  • Great customer service
  • Easy transactions and clear instructions when changes are made
  • Great company to trust for your payroll and taxes
  • Training on navigation new website
  • When payroll or bank problems arise, better communication on how to fix them on our end.
My representative Tracy was fabulous, quick to respond and very professional. When I asked a question, she always could guide me through it or send me information on how to fix it.
I wished they had other insurances for small business and be a one-stop-shop for the businesses that need extra liability insurance.
  • Better Utilization of human resources
TriNet is the best company I have dealt with in my professional career and they are trying to do better. I like the seminars and the help I received when we started the business. Being a small company and a start-up, TriNet provided the right services and guided us through the on-boarding process.

TriNet Feature Ratings

7.7
Employee demographic data
5
Employment history
8
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
10
8.4
Pay calculation
10
Benefit plan administration
9
Direct deposit files
8
Salary revision and increment management
6
Reimbursement management
9
9.0
Approval workflow
9
Balance details
8
Annual carry-forward and encashment
10
8.8
View and generate pay and benefit information
9
Update personal information
10
View job history
10
View company policy documentation
8
Employee recognition
7
Asset Management ()
Not Rated
8.3
Report builder
7
Pre-built reports
10
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated