Great HR help for a quick-growing company
August 27, 2019

Great HR help for a quick-growing company

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

The entire organization uses TriNet. TriNet helps us to solve payroll, benefits availability and administration (this is crucial for us), supports our hiring and firing processes, and has assisted us with compliance across multiple states where we have remote workers.

Pros

  • New hire onboarding process.
  • Benefits availability of choice and fair premiums across states.
  • Payroll

Cons

  • The web portal is full of 3rd party services with sometimes less than perfect integration.
  • Wageworks for commuter benefits is a substandard solution.
  • The reports are buggy and rather hard to use.
I received excellent service from the TriNet team when I had an employee who was diagnosed with cancer. I needed guidance and tools to navigate the situation and the support I received was truly outstanding.
Though it is improving swiftly, the web portal can be confusing, it can be difficult to find things or to remember how to make certain changes—like adding remote locations. The real usability problem is with partner companies who offer services through TriNet, like Wageworks. The integrations are not perfect and the providers aren't at the right level.
  • Positive impact on our hiring because of benefits availability/administration/rates. Also, helps with retention.
  • Payroll accuracy and management because of easy payroll groups, administration, etc.
  • Greatly help with HR compliance across 50 states for hiring, firing, etc.
I selected TriNet because I had previously been an employee with a company using TriNet for HR and had a great experience. I also made the decision based on the breadth and depth of the benefits options available for my employees across 50 states.
I've had success with TriNet for early-stage companies that need the HR function taken care of so that they can hire quickly and provide solid benefits options to their employees. TriNet is expensive, so the stage of the company needs to be right.

TriNet Feature Ratings

8.5
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
9.0
Pay calculation
8
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
9.0
View and generate pay and benefit information
9
Update personal information
10
View job history
Not Rated
View company policy documentation
8
Employee recognition
Not Rated
Asset Management ()
Not Rated
6.5
Report builder
6
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.5
New hire portal
9
Manager tracking tools
8
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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