Truly Happy with TriNet
Overall Satisfaction with TriNet
At Mercury Capital we use TriNet for all of our benefits and payroll. TriNet is used in our US offices. We love that everything is handled by one group and that we always have our TriNet representative to assist us. TriNet keeps us updated on everything we need to know about benefits for our employees.
Pros
- Response Time
- Keep us updated on new benefits for employees
- Coverage
- Increases in benefits, each year it just goes up a small amount
Cons
- When you dial into the 800 number for assistance, they really want you to speak with your rep but sometimes the rep is busy and we need an answer quickly.
- Keeps us updated on all benefit changes
- Employees are able to log in and take care of their benefits
- Easy to update payroll or payments
We have been with TriNet from the start and have not looked to change as we are that happy with the service we are receiving.
Comments
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