Small Software Business Using Trinet
October 06, 2020

Small Software Business Using Trinet

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We use Trinet to administer payroll and benefits. We have employees working all over the country right now so it's very important that Trinet is able to help us with administering all payroll related line items as legally appropriate in each state. We also use Trinet for benefits which we otherwise would not know how to handle.

Pros

  • Benefit Administration
  • Payroll Administration
  • HR Compliance

Cons

  • Account Managers can be slow to respond
  • Some UI is confusing, especially for creating reports
  • Can be expensive, especially for smaller teams
Implementation was great and easy. Benefits help was spot on. Our account manager has been slow to respond to specific problems that have arisen.
Payroll is straightforward, as are benefits. Report building can be confusing.
  • Reduced time spent on Admin tasks
  • Reduced legal risk from compliance
  • Payroll is accurate and timely
We were given tips on how to apply for the COVID relief package, but we did not qualify so cannot comment on this.
N/A
Trinet is great for HR compliance, administering payroll, and benefits administration. For creating reports it can be confusing. At times we had specific questions regarding employee hiring/termination and our account manager was far too slow (think weeks) in responding. As far as benefits administration, it is very easy to use and employees have no complaints.

TriNet Feature Ratings

8.4
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
8.6
Pay calculation
9
Off-cycle/On-Demand payment
8
Benefit plan administration
9
Direct deposit files
8
Salary revision and increment management
Not Rated
Reimbursement management
9
8.0
Approval workflow
Not Rated
Balance details
8
Annual carry-forward and encashment
Not Rated
8.0
View and generate pay and benefit information
9
Update personal information
9
View job history
8
View company policy documentation
7
Employee recognition
7
Asset Management ()
Not Rated
4.0
Report builder
5
Pre-built reports
4
Ability to combine HR data with external data
3
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
7.0
New hire portal
7
Manager tracking tools
7
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Kimberly Runyen | TrustRadius Reviewer
    Kimberly Runyen
    (Vendor Representative) commented 4 years ago
    Thank you for your review! If you send the name of your account manager or company name to socialmedia@TriNet.com we can escalate your feedback.

More Reviews of TriNet

  1. Home
  2. HR Management Software
  3. TriNet Reviews
  4. User Review of TriNet