TriNet Review | TrustRadius

Use Cases and Deployment Scope

TriNet is our PEO provider.

Pros and Cons

Access via chat; good hours.
Access via phone; good hours.
Access to good resources.

It would be helpful to have a designated account rep/manager again. This was taken away last year.
Sometimes it takes several days to get an initial response from Connect360.

Support Rating

8

Getting a response from Connect360 can sometimes take a few days and sometimes the case gets bounced around between several different areas.

Usability

9

I find the platform fairly user friendly.

COVID-19 Support

Online tools and information.

Likelihood to Recommend