TriNet - A Modern PEO

The onboarding team was first-rate. Routine tasks are easily managed through the system, but exceptions which aren't available through the system are hard to deal with. No one takes charge.

For the most part, it's a solid system. The past two years with Covid have challenged the concept of normal and TriNet is not particularly well suited to deal with exceptions.

TriNet was exceptionally good at onboarding and the team was friendly and extremely competent. Their systems for routine tasks are easy to use and efficient. The renewal was extremely efficient. However, they are slow and unresponsive to tasks outside the norm. They need repeated reminding and it doesn't appear that they know who should be responsible for the reply.