Cadillac service provider
Updated September 23, 2023
Cadillac service provider
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TriNet
We use TriNet for payroll, for benefits, and employment verification.
- Payroll for multiple states
- EE onboarding to platform is easy
- Chat times out too quickly. I'm still typing my Question and I have the orange banner up telling 10 sec left.
- Better turnaround time on questions. If an item is escalated, forget it. It takes days to weeks to get an answer. (If Chat people know, then all is good)
- Integrate with our 401K provider, Fidelity, so that process is automated.
Not a customer during Covid.
Do you think TriNet delivers good value for the price?
Not sure
Are you happy with TriNet's feature set?
Yes
Did TriNet live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TriNet go as expected?
I wasn't involved with the implementation phase
Would you buy TriNet again?
Yes
I think TriNet was looked at over Insperity b/c TriNet offers BCBS, and Insperity is UHC.