TriNet Review
August 26, 2025

TriNet Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We are a manufacturing business and we use TriNet for benefits, payroll, and on boarding and hoping to use it for coaching and other things. We just started in June of this year so we are very new to the platform but have learned many amazing things and will continue to learn throughout the next few months to really understand what it has to offer.

Pros

  • Payroll
  • Time Keeping
  • Benefits

Cons

  • Processing fees
  • Terminations
  • Communication
  • Payroll
  • Rentention
  • HR Compliance
Based on the short amount of time we have used the platform I think there is room to learn more and grow and understand the platform in a more deepened level. I think custom reports and having the ability to use them to pull the actual data we need has been great.
Support has been good so far. There could be a better outlook on things when we first switched over.
We used ADP previous and they were decent and willing to help us move forward with new upgrades but our new CEO had moved several companies to TriNet and we had a great over view when we first met with our rep for TriNet so we switched to see what benefits of the platform would really help our tea.

Do you think TriNet delivers good value for the price?

Not sure

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

It was a huge step for our company and there are many great things to the platform but I think at the beginning we had a lot of struggles that have now washed out. There were things that we wished were explained better in detail instead of us having to figure it out on our own.

TriNet Feature Ratings

6.4
Employee demographic data
7
Employment history
7
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
6
4.4
Pay calculation
7
Off-cycle/On-Demand payment
3
Benefit plan administration
4
Direct deposit files
2
Salary revision and increment management
6
8.0
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
7.0
View and generate pay and benefit information
7
Update personal information
7
View job history
7
View company policy documentation
7
Employee recognition
7
Asset Management ()
Not Rated
7.0
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
5.0
Candidate search
5
Candidate development
5
7.0
New hire portal
7
Manager tracking tools
7
6.0
Corporate goal setting
6
Individual goal setting
6
Line-of sight-visibility
6
Performance tracking
6
5.8
Job Requisition Management
6
Publish to Social Media
6
Job Search Site Posting
5
Applicant Tracking
6
Notifications and Alerts
6

Comments

  • Kenyatta Maxwell | TrustRadius Reviewer
    Kenyatta Maxwell
    (Vendor Representative) commented 5 months ago
    Thank you for sharing your experience with TriNet and for allowing us to serve your HR needs. We look forward to working more with you.

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