Ease and accessibility with TriNet
October 01, 2025

Ease and accessibility with TriNet

Tiffany Samoff | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We use TriNet to assist us with all human resource issues, payroll processing and HR training. The use of TriNet has streamlined all our processes that we need to do for Human Resources. Submitting payroll is simple and they have mistake prevention. They do this by allowing changes for a small window of time after submitting payroll. The resources and training keep me up to date on everything from new laws to solving issues that arise.

Pros

  • Education
  • Payroll
  • Human Resource Issues
  • Customer Service

Cons

  • More SHRM training would be useful
  • Maybe some expanded hours
  • More educational resources and opportunities
  • Accuracy
  • Speed in processing
  • Education to enable us to protect our employees and ourselves
It is very user friendly. All processes are easy to use.
Our representative at TriNet, Darryl, is amazing. Always attentive and available. He has solved every issue that arises with professionalism and efficiency.
Comparable on most things. But the education and the Wing is great and a huge additive to TriNet.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

We have had to do an off cycle payroll due to some overtime that was not submitted. The help from the chat was great. I was given clear cut instructions that were easy to follow. It took me under 10 minutes to find out how to process off cycle and actually process the extra check.

TriNet Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
8
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
9
Balance details
7
Annual carry-forward and encashment
8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
9
Employee recognition
8
Report builder
10
Pre-built reports
9
Ability to combine HR data with external data
9
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
10
Candidate search
7
Candidate development
7
New hire portal
10
Manager tracking tools
10
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
8
Job Requisition Management
7
Publish to Social Media
8
Job Search Site Posting
6
Applicant Tracking
8
Notifications and Alerts
10

Comments

  • Kenyatta Maxwell | TrustRadius Reviewer
    Hi Tiffany thank you for sharing your experience and for being a valued TriNet customer. We look forward to continuing to support you and your employees.

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