Trinet - Payroll.
October 02, 2025

Trinet - Payroll.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We are a consulting company and run multiple payroll systems for many clients. Trinet is one of several platforms we use, but prefer given the integration of benefits and pto tracking. We run bi-weekly, semi-monthly, and monthly payrolls in Trinet, and each client has different needs. We are fortunate enough to have a dedicated specialist (Julie Moore) who assists us daily, which we do not experience with other payroll platforms. In conjunction with the specialized support, we appreciate that all HR items can be seamlessly integrated, including COBRA and 401(k) plans. This allows better tracking in one place.

Pros

  • Codes for Payroll.
  • Designated Specialist.
  • Reports.
  • Integration of services.

Cons

  • Same-day pay for last minute terminations.
  • More information for back-up/coverage when designated specialist is ooo.
  • Better PTO tracking reports for managers.
  • It has helped keep employee information more confidential.
  • It has made the I-9 process more streamlined and easier to track.
  • The audits help with payroll accuracy.
There are times when I struggle to find the report I need or unable to create a customizable report. Several of my clients want an easy way to view PTO usage and the reports available are just ok. Also, I understand that the site isn't super user-friendly as it houses a lot of information and tools. Sometimes, especially for new people using the platform, it can be overwhelming.
Our support specialist, is a rock star and always ready to jump in and help. She's professional and very knowledgeable. She makes the difference between Trinet and other platforms we use as most don't provide this or if they do, the support is not at the same level of expertise.
We use Justworks quite a bit, but the difference is the designated support specialist. They only offer a general # to call into or a chat box. Also, they don't offer an audit prior to payroll processing, which I find helpful to keep accuracy and detect any errors. The JW system is good, but not as polished as Trinet.

Do you think TriNet delivers good value for the price?

Not sure

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TriNet go as expected?

I wasn't involved with the implementation phase

Would you buy TriNet again?

Yes

We had a client who had 2 different sets of employees (hourly and salaried). They also had 2 different PTO policies and pay schedules. We recommended Trinet as it allows us to set up both payrolls under the client and allows good tracking of PTO. The client did sign up with Trinet, and now, a year later, it was a good decision. The client requests quite a few reports and last-minute requests. This would have been difficult with any other platform, and Trinet was a good fit for them. For reference, they have close to 50 employees in total.

TriNet Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
8.3
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
9
9.6
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
8
Asset Management ()
Not Rated
8.7
Report builder
8
Pre-built reports
10
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
9.0
Performance plans
8
Performance improvement plans
8
Review status tracking
10
Review reminders
10
9.5
Candidate search
10
Candidate development
9
9.5
New hire portal
10
Manager tracking tools
9
9.0
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
Recruiting / ATS ()
Not Rated

Comments

  • Kenyatta Maxwell | TrustRadius Reviewer
    Kenyatta Maxwell
    (Vendor Representative) commented 2 months ago
    We appreciate that you took the time to share about your experience with the TriNet platform. We are glad to hear that it is bringing you value in managing your complex payroll needs. Thank you for being a valued TriNet customer.

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