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More like flakeyconference
September 19, 2019

More like flakeyconference

Matthew Gardner | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with UberConference

UberConference was used by our sales team, but we have since moved to Zoom. We had a lot of latency issues when talking overseas etc. and the feature set of UberConference is less than Zoom.
  • Video calls.
  • Drops.
  • Latency.
  • Lag.
  • More of a cost center than an ROI providing tool.
  • Cheaper than competitors.
Zoom is the winner of the space in my mind. It has all the features I want, works reliably, and the price is okay. Skype is a dumpster fire, has definite failures, and is a nightmare to admin. Hangouts is only suited to small companies and lacks recording, which is crucial.
I never contacted support. The product didn't work well though.

Do you think Dialpad Ai Meetings delivers good value for the price?

No

Are you happy with Dialpad Ai Meetings's feature set?

Yes

Did Dialpad Ai Meetings live up to sales and marketing promises?

No

Did implementation of Dialpad Ai Meetings go as expected?

Yes

Would you buy Dialpad Ai Meetings again?

No

Uberconference seemed to be lower cost and easier to admin/use than other solutions, but as you scale outside of North America, the service was flakey.