User Friendly
August 09, 2021

User Friendly

Beth Paulson, MA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

Our whole organization uses it. Our employees utilize it to see their paychecks, check phone numbers for their coworkers and do employee reviews. We are also starting to become paperless so our employee documents are living in UKG. It's nice that phone numbers are always accessible for other employees and that my HR Staff across cities can help the other sites by the paperless options we have.
  • Easily accessible
  • User Friendly
  • Modern Layout
  • Reporting - going back to edit you have to go start over instead of just editing one thing
  • Ability to manage most HR activities in one platform
  • Only issue is how long it takes for UKG to work with vendors to create a streamlined process
There were multiple days the last few months where it just stopped working/functions stopped working.
Typically get a call back right away, sometimes don't hear for a few days.

Do you think UKG Pro delivers good value for the price?

Not sure

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

Yes

Did implementation of UKG Pro go as expected?

I wasn't involved with the implementation phase

Would you buy UKG Pro again?

Yes

I was able to start and end setting up my review process in one phone call with an employee of UKG. It was so helpful and I was able to meet my deadline.
I would recommend to any HR professional I know. It is the most user friendly and I can personalize it to how I want it to look, which is very exciting.

UKG Pro Feature Ratings

Employee demographic data
7
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
9
Support for external payroll vendors
2
Benefit plan administration
Not Rated
Direct deposit files
9
Approval workflow
8
Balance details
5
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Tracking of all physical assets
10
Report builder
6
Pre-built reports
9
Performance plans
9
Performance improvement plans
9
Review status tracking
7
Review reminders
Not Rated
Multiple review frequency
7
Create succession plans/pools
8
Candidate ranking
8
Candidate search
9
Candidate development
8
New hire portal
7
Manager tracking tools
7
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
7
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
9
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
8