Mission Onboard possible -powered by UKG Pro.
July 02, 2025

Mission Onboard possible -powered by UKG Pro.

Jade Pierce | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

We use UKG Pro for everything from onboarding new hires to payroll, benefits admin and performance review. It really fixes the mess of having ten different tools doing one persons job ; It bring it all under one roof. Especially useful in compliance and track reporting. We are in IT so audit season is no joke.

Pros

  • Payroll is clean accurate and fast, No drama, no mystery deduction, just smooth and direct deposits every time.
  • On Boarding is amazing; new hires can get their docs, e-sign and are in the system before you can say compliance audit.

Cons

  • Some parts still give spreadsheet-era vibes. The UI can be clunky; like why does it take five clicks to run a basic report.
  • We have shaved at least 20% off admin hours across HR and payroll real time back in our week, not just fluff
  • Our engagement scores have jumped after we started using their feedback and talent modules more strategically.
Centralizing everything has made our data so much cleaner and way easier to audit. Also workflows talk to each other now (mostly) which means fewer manual updates and way less risk of missing something important, like expiring certifications or incomplete tax forms. Its given us consistency and that is gold in HR.
We had this wild payroll week, two new hires, one termination, a retro pay adjustment, and a compliance report due Friday. Old setup that would have been a caffeine fueled nightmare. With UKG pro, onboarding auto-synced, payroll pulled in the updates, and compliance report was ready in like 3 clicks; No late nights. First time I closed Payroll early.
It gets the job done, but not with a few deep sighs. Once you know where stuff lives, it's manageable, but the first learning curve is steep, some menus feel buried. However, it's consistent, reliable and doesn't crash on me, which counts for a lot. With a little UI glow up it could push into a 9 zone.
ADP's Payroll is solid, but UI feels stuck in 2009. BambooHR is great for small teams; clean interface, quick set up, but just doesn't scale like UKG.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

Yes

Did implementation of UKG Pro go as expected?

Yes

Would you buy UKG Pro again?

Yes

It's a strong yes for companies that need all-in-one HRIS that scales well especially mid-to-large orgs. It's incredible for complex payroll scenarios, multistate taxes, garnishments, the works. It also handles compliance reporting like a boss, so if audits haunt your dreams, this ones your girl. Less ideal for smaller teams; you'll end up paying for horsepower you wont use.

UKG Pro Feature Ratings

9.7
Employee demographic data
9
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
9.7
Pay calculation
9
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
9
Salary revision and increment management
10
9.7
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
9
9.8
View and generate pay and benefit information
10
Update personal information
10
View job history
9
View company policy documentation
10
Employee recognition
10
10.0
Tracking of all physical assets
10
9.3
Report builder
9
Pre-built reports
10
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
9.8
Performance plans
10
Performance improvement plans
10
Review status tracking
9
Review reminders
10
Multiple review frequency
10
9.5
Create succession plans/pools
9
Candidate ranking
10
Candidate search
10
Candidate development
9
9.5
New hire portal
9
Manager tracking tools
10
9.5
Corporate goal setting
10
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
10
9.7
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
10

Comments

  • Alexandra Fischer | TrustRadius Reviewer
    Alexandra Fischer
    (Vendor Representative) commented 4 months ago
    Thank you so much for the in-depth review We truly appreciate the insight Jade

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