Item: UKG Ready
Rating: 9
Author: Verified User

Overall Satisfaction with UKG Ready

Use Cases and Deployment Scope

The primary use for us is time and attendance, scheduling, and compliance tracking. Every employee, from machine operators to warehouse support clocks in and out using biometric time clocks linked directly to UKG Ready. Our line supervisors manage shifts directly in UKG Ready. They can copy templates, drag and drop coverage which appear instantly on the mobile apps.

Pros and Cons

Pros

The way it understands workforce complexities like shift premiums, lateness tolerances and union rue variances.
not once has it buckled when we ran custom accruals, absence banks or timekeeping across different departments
Automated time collection rules

Cons

The system's filtering logic still leaves a lot to be desired
Syncing issues with the mobile app

Return on Investment

Payroll processing time was reduced by half since inception
Timecard errors are almost non existent
Reduced HR Admin hours on payroll disputes save us over 50k pounds yearly

Usability

Like most software it took time to adjust to the UI at first but that's no longer an issue. The admin operation took me longer but these days I am a purist at that

Ease of Integration

A 6 because it isn't impossible but it's not plug and play either. We integrated it with our payroll provider and LMS, and both required custom middleware and technical support from UKG Ready consultants.

UKG Personal Experience

Right before last year's holiday season, we had a situation where our production line was short-staffed due to unplanned absences, and shift swaps were happening last minute. In the past, that would've meant me staying late manually updating excel rosters, coordinating the supervisors through nonstop call. Stress levels would really spike. But with UKG Ready, supervisors were able to handle the changes directly in the scheduling module. Did not get a single call that night.

Key Insights

Do you think UKG Ready delivers good value for the price?

Yes

Are you happy with UKG Ready's feature set?

Yes

Did UKG Ready live up to sales and marketing promises?

Yes

Did implementation of UKG Ready go as expected?

Would you buy UKG Ready again?

Yes

Other Software Used

Greenhouse, HiBob, Qualtrics XM for People Teams

Likelihood to Recommend

If you manage a multi-shift, hourly workforce and need one system to handle time attendance and scheduling, I couldn't recommend a better tool. The initial rule configs take time but make quite the difference. Just train your team leads to own schedules. You might also need to set up signal boosters if you're relying on LAN from mobile apps, for clock-ins.

UKG Ready Feature Ratings

Comments

Please log in to join the conversation

Why UKG Ready works on Our factory floor