Employee Self-Service Rocks!
March 03, 2020

Employee Self-Service Rocks!

Ashley Pavich | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

We are using UltiPro for our HRIS system. Including the following modules/areas, payroll, benefits, onboarding, recruiting, core, etc. Our main goal when implementing was to have one record of truth administratively and for our employees. We now have payroll and benefits in the system and our employees are able to change and update their information on their own. The self-service portion eliminated emails to our HR reps on a daily basis. We also implemented UltiPro to help with our financial reporting.

Pros

  • Employee Self-Service allows employees to make their own indicative data changes.
  • BI Reporting.
  • Payroll - Easy payroll process.

Cons

  • Benefits/Life Events in the Core system - Very generic.
  • Off-boarding - Currently there isn't a space in the system for off-boarding employees.
  • Consolidating HR administration under a single solution
We have achieved a few of the areas that we wanted to consolidate. We are still continuing to make improvements with different modules.
UltiPro has a more user-friendly version of time. It's more modern. ADP was very outdated in my opinion.
Lately, UltiPro has been a bit slow and my pages have not been loading. BI is also a bit slow and takes some time to load. I think the performance of the pages could load a lot quicker. I catch myself waiting for UltiPro more often than not.
I personally don't like the support system structure. I would much rather have a person I can call when I am having issues rather then waiting for a case to be answered. Depending on the case I've received fast responses and could continue with my task.
Yes, we started to plan for Open Enrollment a bit later than normal and needed a new plan created and our carrier file updated in a quick and timely fashion. Ultimate came through and was able to complete the task fairly quickly and it was much appreciated.
UltiPro is well suited for an HRIS system, payroll, generic benefits, onboarding, and recruiting. It could use some work in the implementation of UTA. I felt like we didn't have a smooth implementation with enough training.

UKG Pro Feature Ratings

6.0
Employee demographic data
10
Employment history
5
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
3
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
Not Rated
7.3
Pay calculation
7
Support for external payroll vendors
Not Rated
Benefit plan administration
5
Direct deposit files
10
Salary revision and increment management
Not Rated
Not Rated
Approval workflow
Not Rated
Annual carry-forward and encashment
Not Rated
8.3
View and generate pay and benefit information
10
Update personal information
10
View job history
8
View company policy documentation
Not Rated
Employee recognition
5
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
7.5
New hire portal
7
Manager tracking tools
8
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
7.3
Job Requisition Management
7
Company Website Posting
8
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
7
Notifications and Alerts
7

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