UltiPro Review
March 03, 2020

UltiPro Review

Carolyn Intal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

We are currently using UltiPro for payroll and HR. UltiPro made our company consolidate different systems into one. It is very user-friendly.
  • UltiPro is very user-friendly.
  • Processing payroll and making changes made it really super fast.
  • Any update or changes made is always real time.
  • Earnings or deduction changes need to go through a lot of processes for it to become effective.
  • You cannot process payroll simultaneously, one payroll needs to close before you can start a new one.
UltiPro can help us consolidate our systems and it is very user-friendly.
UltiPro is a good system but needed a little bit more tweaking on reports to be user-friendly.
Earnings and deductions to add to payroll are a bit hard to use especially when using an upload. These codes need to be in EE's profile to be active before you can use them.
UltiPro's support is good, but when you open a ticket it takes time for them to get back at you.
Just recently we had one state not entered correctly and it wasn't taking the correct tax. Someone in the tax team contacted me and updated it right there and amend all the prior period taxes. I think that was really good and very efficient.
UltiPro is on point when it comes to payroll taxes. They always tell you if there are any discrepancies.
They manage state taxes so well that they actually let you know if you have a state that is not properly set up and they make the adjustments for you. I love the Year-End amendments, they handle it so accurate and fast. Customer support is also well-trained.

UKG Pro Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
9
Support for external payroll vendors
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
8
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated