Easy and fast video interaction
June 20, 2020

Easy and fast video interaction

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vidyard

It is used by the entire organization. We use it to establish a closer connection with our customers. We work with customers all over the world, and travel is not always possible, especially these days. So having Vidyard allows us to send them videos and make communications a little warmer. It also simplifies when you have to provide step by step instructions to some process, that enables our customers to follow what we are doing on the screen.
  • Record step by step instructions to share with clients.
  • Allows both screen and camera simultaneously.
  • Integration with Outlook makes it simple to use.
  • Sometimes, even when my mic is working, the recording comes out without sound.
  • Closer and longer customer relationships.
Outlook setup was super easy to set up and use.
Great to help educate customers on simple processes by showing a step by step guide.