Item: Vidyard
Rating: 7
Author: Eric Melillo

Overall Satisfaction with Vidyard

Use Cases and Deployment Scope

We're using it for sales, primarily for outreach and education about our agency. We're trying to overcome prospect inbox fatigue.

Pros and Cons

Pros

Easy to use Chrome extension.
Simple recording
Video emails

Cons

Admin interface is really confusing .
Seems to be several accounts after integrating with HubSpot.
Video landing page is not easy to customize.
Using the HubSpot integration, my thumbnail is really small. So I have to paste in from Chrome which negates the HubSpot Sales Pro upgrade.
The HubSpot integration is only basic at best.
I should have more options for placing my video image when showing my screen. Like split-screen, thumbnail size/placement.
I should really get more than 5 shared videos per license.

Return on Investment

No real impact as of yet.
Still evaluating ROI.
Still hopeful on its success in our sales process.

Ease of Integration

I feel it's just a basic integration with HubSpot. I feel it could be more tightly integrated and more intuitive.

Support Rating

Good, but a little slow to respond.

Other Software Used

HubSpot, Teamwork Projects, SEMRush

Likelihood to Recommend

The sales tool could have better and more intuitive integration with HubSpot. I should be able to share more 5 marketing videos while in the sales process.

Comments

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Vidyard is a promising video sales tool worth exploring