Item: IBM Turbonomic
Rating: 8
Author: Tarun Verma

Use Cases and Deployment Scope

It's nice to have VMTurbo Operations Manager; it is helping us with expanding our environment with existing unused resources.

Pros and Cons

Suggests if resources are not being efficiently and should be reduced wherever required.
Takes action based on defined rules rather just reporting an alert.
Effective Reporting.

Doing good so far, I do not have anything that I can suggest at this moment.

Return on Investment

Help identifying and can utilize unused resources.

Alternatives Considered

It takes action rather just reporting as alert.

Other Software Used

VMware ESXi, VMware Horizon View, VMware Fusion

Likelihood to Recommend

VMTurbo Operations Manager is well suited where you want to know if an environment is up to its appropriate utilization.

Users and Roles

Information Technology.

Support Headcount Required

MS Windows, Citrix, AD

Business Processes Supported

Based on the defined VM templates we were able to see the snapshot of available capacity.
Many of the servers resources under utilized and VMTurbo could report those to revoke unused resources and increase capacity
Reporting is the key information provider for management and give high level view resources being used.

Innovative Uses

Before VMTurbo, no reporting of Hardware infrastructure.
Were able to use available resources efficiently
Can manage many options from single console.

Future Planned Uses

Optimum usage of available resources.
Will help defining IT strategies and IT budgeting.
Can automate action to save unused resources.

Likelihood to Renew

8

Its useful and practical in live environments.

Products Replaced

No

Key Differentiators

Product Features
Product Usability
Product Reputation

Automation of optimal resource utilization.

Evaluation Lessons Learned

Test and deploy if satify IT users.

Implementation Rating

7

Pretty useful for BAU operational support

Implementation Details / Implementation Partner

Vendor implemented

Implementation Phases

No

Change Management Lessons

Change management was a big part of the implementation and was well-handled - Planned change.

Implementation Issues

Not applicable.

Training Types Used

Online training
In-person training
Self-taught

In-Person Training

8

Experienced trainers. Onsite training and hands on lab at seminars really good.

Online Training

5

lot of contents are available including blogs.

Ease of IBM Turbonomic Training

yes, as help content pretty descriptive and covers most of the contents.

Product Configurability

7

Though expect to add more features in future, current version covers most of the current requirements.

Configuration Lessons

Not really, but people can develop multiple template and import them for proper sizing and estimation to know how your virtualization environment is being utilized.

UI Customization

Some - we have done small customizations to the interface - It was so easy due to simple friendly user interface help contents.

Extensibility and Customization

Some - we have added small pieces of custom code - For ease and quick overview, reporting for senior management which give them highlight of the virtualization environment.

Additional Customization Considerations

Not really.

Support Rating

7

Technician and account managers are spontaneous and active on our queries.

IBM Turbonomic Customer Support Pros and Cons

Pros	Cons
Quick Resolution Knowledgeable team Kept well informed Support cares about my success	Poor followup Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response

Pros	Cons
Like to use Easy to use Well integrated Quick to learn Feel confident using	Unnecessarily complex Requires technical support Inconsistent Lots to learn