Modern Desktop Collaboration
September 28, 2021
Modern Desktop Collaboration
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex App
Webex App is the main collaboration tool used by most employees. In addition to messaging and meetings, the Webex App has also been deployed and configured for UCM Calling integration and replaced the Jabber client completely. The Webex Meetings app is no longer used, as the full meetings experience is now supported in the Webex App. At present, there is no app integration, but there are plans to test the Office365 workflow when the company moves to Outlook 365 for email.
- UCM integrated calling.
- Full-view video meetings.
- Message highlights and threading.
- Customizable layout.
- Deleting/archiving messages.
- Adding users to Teams/Spaces.
- Less use of physical phones and more online collaboration.
Webex is more intuitive to use than Teams and easier to set up than Teams and Spaces. However, MS Teams is gaining traction as it's included for free with the O365 plan.
Do you think Webex App delivers good value for the price?
Not sure
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
Yes