Item: Webex App
Rating: 9
Author: Eshwar Kumar

Use Cases and Deployment Scope

Our department uses Webex App to conduct office hours and to conduct classes. It addresses problems of remote work highly. In addition, the user interface of Webex App is quite easy to use. The desktop version of the Webex App updates very quickly without any glitch. Hence, Webex App is better than other meeting clients in the market.

Pros and Cons

Screen sharing.
connecting to audio via phone in the middle of the meeting.
Easiness in user experience.

Break out rooms access.
The orange button that appears during the screen share on top must have an option to be disabled.
Earlier Webex symbol was looking good.

Return on Investment

Very useful for WFH options.
Connect to people at anytime.
Smooths communication flow.

Alternatives Considered

Zoom

User experience is easier with Webex App.

Support Rating

I have never reached out to Webex support.

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Other Software Used

Zoom, Google Hangouts Meet, Slack

Usability

Based on my user experience and peers' feedback.

Likelihood to Recommend

Webex App is suitable for small industries to large industries and can handle traffic up to more than 200 people at once. In addition, the latest features of Webex App like background voice removal, etc. are very useful. Also, Webex App's free trial is sufficient for startups with a handful of people working. So, I recommend to others.

Webex every day

Overall Satisfaction with Webex App