No Fabbed Webex Rocked
November 25, 2021

No Fabbed Webex Rocked

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Webex App

We use the Webex App for meetings, meeting recordings, screen share, and screen access. Webex helps us to connect with a remote team member and it helps us to discuss the difficult situation. Webex helps us to bridge complex IT infrastructure where we cannot connect with other members. Webex also helped us to bridge an IT infrastructure where connectivity is a challenge. We not only use Webex on laptops but also use Webex mobile app. With this, we can connect from any location. We can easily schedule meetings for the larger audience whereas for other platforms we are unable to manage. We can easily share the recordings and can play those videos on any platform.
  • Meetings and screen share.
  • Call recordings.
  • Quick schedule.
  • Manage large audience.
  • Document share.
  • Sometimes screen hung during call.
  • Connectivity check is missing.
  • No negative impact.
Webex is reliable tool upon which we can depend for conferences, presentations, and file-sharing.

Do you think Webex App delivers good value for the price?

Not sure

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

This is [an] overall good tool but still few features are required to be improved. This is I already explained in previous sections what needs to be improved and what features are required that Webex can be back up to the top on leaders board. Also, Webex needs to work on a lower level of connectivity. That is required where still internet connection is a challenge.
Well Suited: Group discussions. Managing larger audiences. Easy installation. No specific configuration required. Good recording quality. Accessible from anywhere with mobile app. Best presentation experience.

Less Appropriate: Required good network connectivity but sometimes in remote areas, we faced [issues] during connectivity. Must work with a lower level of network connectivity. [Sometimes] chats do not deliver even we have a good level of connectivity.

Webex App Feature Ratings

Task Management
9
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
Not Rated
Mobile Access
9
Search
9
Visual planning tools
8
Chat
9
Notifications
10
Discussions
10
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
9
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
10
Versioning
Not Rated
Video files
10
Audio files
9
Document collaboration
9
Access control
9
Advanced security features
9
Integrates with Google Drive
10
Device sync
Not Rated