Webex Calling Review
September 10, 2021

Webex Calling Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Webex Calling is a great application software for business meeting and calling. If you are moving your call system to the cloud or plan on offering a solution for your customers Webex calling in my opinion is the best around. It is a very safe and secure communications tool and has great support.
  • Reliable for calling and acts as a great communication tool.
  • Safe and secure.
  • Easily accessible to anyone with an internet connection.
  • Lack of granular control.
  • Relies heavily on a good internet connection.
  • Troubleshooting needs to be enhanced.
  • Good "Return on Investment."
  • Reliable.
  • Simple deployment.
There are several Cisco Collaboration products that work very well combined with Webex Calling depending upon the business needs that provide a seamless integration.
Webex calling is very safe and secure.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Cisco 1000 Series Aggregation Services Routers (ASR 1000), Cisco Secure Web Appliance (formerly Cisco WSA), Cisco Nexus
Webex calling is well suited for companies looking for a single user interface, easy deployment, and straightforward reporting.

Webex calling is not suited for everyone and you will find pros and cons for your business solution.

Webex Calling Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Mobile app for iOS
10
Mobile app for Android
10