Move from Premise to Webex Calling Cloud

We use Webex Calling as our business telephone system. We previously had an on-premise telephony system that we had to maintain from software, hardware, support, and maintenance standpoint. With Webex Calling being in the cloud, we no longer have to use up internal resources for hardware to support the telephone system or maintain the hardware and software.

We also utilize Webex Messaging, Meetings, and Contact Center. Messaging and Meetings combined with Calling simplify our end-user experience with those three forms of collaboration in one app.

It meets our needs extremely well without any additional steps needed. As previously mentioned, we have a messaging, meeting, and calling right at our fingertips through one app. We also can use the same app as our softphone on the Webex Contact Center side.