Webex Calling: The Swiss Army Knife of Collaboration Tools
December 31, 2022

Webex Calling: The Swiss Army Knife of Collaboration Tools

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Webex Calling is used for most of our company employees to make phone calls, video and webinars. Webex Calling is also used for screen sharing with our customers to provide a remote assistance.
  • Audio calls
  • Screen sharing
  • Nothing, it's a great product !
  • Reduced communications bills
We use almost all the functions of Webex. Webex calling, Webex Meetings. We also use Webex boards 55 and DX80 in our offices. We love the complete integration of Webex with Cisco products.
Cisco Webex Calling is a communication and collaboration platform that includes a range of features to facilitate secure and effective meetings and calls. Depending on your specific needs and goals, Webex Calling may be well suited to meet those needs.

Here are some factors to consider when evaluating whether Webex Calling meets your needs:

Interoperability: Webex Calling is designed to be interoperable with a range of devices and platforms, including desktop and mobile devices, as well as other tools and systems. This can make it easier to connect with a wide range of participants and use the platform in conjunction with other tools.

Security: Webex Calling includes a range of security features to protect against data leakage, unauthorized access, and other threats. This may include encryption, authentication, and access controls, as well as compliance with industry standards and regulations.

Participant management: Webex Calling includes features to manage participants in meetings and calls, such as the ability to mute or remove participants, as well as controls to prevent unauthorized access.

Host settings: Webex Calling allows hosts to customize a range of settings for meetings and calls, including the ability to enable or disable certain features, set access controls, and customize the layout and appearance of the interface.

Overall, Webex Calling may be well suited to meet your needs in terms of providing a secure and collaborative space for meetings and calls, depending on the specific features and functionality that you require.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

No

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Webex Calling is a perfect product for audio calls in an organisation. The instant messaging function is also very usefull.

Webex Calling Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
8
Answering rules
10
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Mobile app for iOS
10
Mobile app for Android
Not Rated