Webex Calling
Overall Satisfaction with Webex Calling
It allows us to provide advanced telephony services to our customers like auto attendant, call queue, hunt group... And this is all included in the Webex Calling license.
Pros
- Provide virtual lines
- Call queue advanced features
- Call analytics
Cons
- You should include CxEssential feature in Webex Calling license without extra cost
- Directory segmentation by location
- Refine the management of access right in the control hub
- Reduction of infrastructure costs
Imagicle consoles, Moyob
It would be necessary to have more information on data sovereignty and where are Webex datacenters.
Do you think Webex Calling delivers good value for the price?
Yes
Are you happy with Webex Calling's feature set?
Yes
Did Webex Calling live up to sales and marketing promises?
Yes
Did implementation of Webex Calling go as expected?
Yes
Would you buy Webex Calling again?
Yes
Webex Calling Feature Ratings
Using Webex Calling
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Directory search
- Webex Calling dock
- Attendant Console
- Hot desking with voice portal
Yes - The Webex app on smartphones works very well for calling; however, in some cases, a smartphone with sufficient RAM is necessary.
Comments
Please log in to join the conversation