Webex Calling the ultimate communication application
January 16, 2026

Webex Calling the ultimate communication application

Priyam Pasari | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Webex Calling is used to connect with remote working employees and sharing information in real time with the team. It reduces distances and improves team management for team leads. It helps us share new projects with our team and Webex Calling enabled customers. This reduces the charges we were bearing for international calling and reduces our time to serve the market.

Pros

  • Calling team members
  • Real time information sharing
  • Call record keeping
  • Call recording and storing

Cons

  • Used to connect with colleagues overseas and save time
  • Record and store calls if needed
  • Maintain caller ID for fast connection with customers and teams
  • It increased time to connect with the market
  • Improved customer contact and maintain directory
  • Maintaining call records and voice recording
We use Webex Calling, Webex app and Webex Meetings which help us work in sync and support our customer interaction.
It increased our credibility to connect with customers, reduced spam rate and increased participation in a controlled way to the calls. It reduces the need of sharing customer information with everyone.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Webex Calling works with internet eliminating the need of remembering contact numbers and wait for cellular network. It also supports mobile app to reduce the need of opening computer and can be used while traveling.

Webex Calling Feature Ratings

Hosted PBX
9
Directory of employee names
8
Answering rules
9
Call recording
9
Call park
9
Call screening
9
Business SMS/External Messaging
5
Online Fax
5
Voicemail Transcription
5
Mobile app for iOS
9
Mobile app for Android
9
High quality audio
9
High quality video
9
Calendar integration
9
Meeting initiation
9
Record meetings / events
9
Desktop sharing
9
Live chat
9
User authentication
9
Participant roles & permissions
9
Centralized communications management
9
Team messaging
9
Team document sharing
9
Call and meeting analytics
9

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