Great collaboration tool.
January 08, 2026

Great collaboration tool.

Daniel Calie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

We use Webex calling in our company to share documents and files with one another as a team. This platform allows us to message and hold video meetings with clients and customers, even from other countries. We use Webex calling to communicate with our remote team and include them in every session.

Pros

  • I like the reliability and seamless integration of WebEx calling as a collaboration platform.
  • The ability to manage calling, messaging, and meetings from a single application is a big advantage.
  • It's setup is straightforward and easy to implement.
  • Video and audio quality are great.

Cons

  • I have no complaints. Webex calling has clearly improved the quality of our calls, and connectivity issues such as voice delays and dropped calls we faced earlier have been resolved.
  • Webex calling has enabled us to communicate with our remote team members and include them in every session of our organization.
  • This platform has helped us solve the challenge of seamless collaboration by enabling secure video meetings, screen sharing, and team messaging in one platform.
We can hold meetings, screen share, manage calls, and invite people more quickly, all in one place.
Webex calling has great video and audio quality and seamless integration with other productivity tools.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Through Webex calling, you can message, hold meetings, manage calls, and screen share all in one place. Video and audio quality are reliable, and it has strong security features and smooth Integration with other tools. Webex calling has voice enhancement and real-time transcription in multiple languages.

Webex Calling Feature Ratings

10.0
Hosted PBX
10
Directory of employee names
10
9.9
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Business SMS/External Messaging
9
Online Fax
10
Voicemail Transcription
10
10.0
Mobile app for iOS
10
Mobile app for Android
10
10.0
High quality audio
10
High quality video
10
10.0
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
10.0
Desktop sharing
10
10.0
Live chat
10
10.0
User authentication
10
Participant roles & permissions
10
10.0
Centralized communications management
10
Team messaging
10
Team document sharing
10
Call and meeting analytics
10

Comments

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