Item: Webex Meetings
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

I used Webex for virtual meetings and collaboration with internal and external stakeholders. Webex has helped me share my thoughts, reports and presentations with the stakeholders and the best thing about it is that there is an option to invite guests for the meeting as well. People from outside of your organization can be part of the meetings as needed.

Pros and Cons

Content sharing
Collaboration
Virtual meetings

Return on Investment

This has helped us collaborate with vendors
This helped us deal with clients
Helped collaborate with internal stakeholders

Alternatives Considered

Microsoft Teams, Zoom, Google Meet, Skype for Business, now part of Microsoft Teams and Slack

Selecting Webex was mainly because our external stakeholders were using it and not the other tools which we had for internal collaboration. To be honest, there isn't much to separate Webex from other tools for the simple reason that all of these tools have similar functionalities built in. So, the selection of Webex was mainly need based rather than by choise.

Key Insights

Do you think Webex Meetings delivers good value for the price?

Not sure

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

Yes

Other Software Used

Microsoft Teams, Zoom, Google Meet

Reliability and Availability

I never had any issues with the availability of Webex. I should say that even when the bandwidth was low, it did work well for me.

Performance

Pages load quickly, reports complete in a reasonable time frame, etc.

Likelihood to Recommend

It is well suited for business organizations and may not be very appropriate for academic institutes or educational activities. Webex, I feel, is good for onine meetings with fewer participants than large masses. Hence, I believe that webex is a very useful collaboration tool for companies where meetings happen with internal stakeholders as well as external ones.

Webex - A user friendly collaboration tool

Overall Satisfaction with Webex Meetings