Webexpenses Review
June 09, 2021

Webexpenses Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

We needed a pcard expense management application that provided sufficient complexity to maintain complex account coding parameters. This is being utilized by all pcard users in the company.

Pros

  • Customization to handle multiple coding segments.
  • Clear, concise, and quick responses to support questions submitted.
  • Automated import of transactions from the bank.

Cons

  • More fields for customization to handle more complex transactions.
  • Automated integration with more accounting ERPs.
  • Function to download all receipts from a claim or multiple claims at once.
  • More robust search functions to identify claims.
  • Provided cloud based solution for remote work and travel.
  • Improvement over historic paper process.
  • Helped maintain accountability with users.
Interface is easy to access through computer or phone app. The site has mostly intuitive navigation. Employees are able to have remote access to this site for remote work or travel needs. The implementation process identified our unique needs and the Webexpenses team worked diligently with us to identify customized solutions.
When utilized, support has provided quick responses with clear and concise solutions. They were able to detail the access needed, where the modify the necessary settings, and also provided recommendations for best practices how to utilize the changes needed in the situation. Support also sent follow up communication to ensure original question was addressed satisfactorily.
None. Our IT consultants were responsible for review and selection of a solution to meet our requirements.
Webexpenses isn't as complex as larger systems for advanced needs. However, for a smaller company it does provide a reasonable management system and our advanced needs have been addressed through external Excel manipulation of data.

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