Webexpenses is a must-have for any company
Updated December 04, 2024
Webexpenses is a must-have for any company
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Travel
Overall Satisfaction with Webexpenses
Webexpenses is being used across the US organization. It helps streamline making expense claims and getting approvals rather easily.
Pros
- Inputting information is easy and organized.
- There are alerts and reminders when info is missing/incorrect. Great way to ensure a good expense report.
- Easily track the audit trail to see who has it in their queue.
Cons
- Not much to complain but perhaps the refresh rate on the page could be better.
- Get expenses approved quickly and efficiently.
Do you think Webexpenses delivers good value for the price?
Yes
Are you happy with Webexpenses's feature set?
Yes
Did Webexpenses live up to sales and marketing promises?
Yes
Did implementation of Webexpenses go as expected?
Yes
Would you buy Webexpenses again?
Yes
Using Webexpenses
80 - Customer service, sales, marketing, managers, supervisors
4 - Mainly HR or finance that has better understanding of the site and workflow
- Remibursement for travel
- Customer reimbursement
- Product purchases for field testing
- Nothing out of the ordinary
Evaluating Webexpenses and Competitors
Not Sure
- Integration with Other Systems
- Ease of Use
Making it really easy to use is important so even new employees can learn rather quickly.
Webexpenses Implementation
- Implemented in-house
Change management was minimal
- User training
Webexpenses Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No because it wasn't needed for small scale operation
Using Webexpenses
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Adding receipts
- Seeing status and queues
- Submitting reports
- Breaking down the subcosts like tax
Yes, but I don't use it
Comments
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