Raqeem's Review
Updated November 29, 2024
Raqeem's Review
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Expense Management
- Travel
Overall Satisfaction with Webexpenses
Used to monitor and award expenses for travel and meals. This is used by the whole business. It is used to streamline and simplify the process of claiming expenses. The only problem for the business is that someone is required to monitor any claims put in by employees.
Pros
- Simple processes.
- Easy to follow forms.
Cons
- App could be easier to use.
- Quick and easy expenses claims.
It has saved me printing and manually writing out my claims. Reducing paper waste and helping to keep the business carbon neutral.
Web expenses is massively better that Dropbox with simpler forms and easier to use on all devices
Do you think Webexpenses delivers good value for the price?
Yes
Are you happy with Webexpenses's feature set?
Yes
Did Webexpenses live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webexpenses go as expected?
I wasn't involved with the implementation phase
Would you buy Webexpenses again?
Yes
Webexpenses Feature Ratings
Using Webexpenses
All of the pyramid. Starting with apprentices
5 - Good computer based knowledge and the ability to be patient
- Mileage
- Fuel receipts
- Tooling
- Taxis
- Monitor number of miles for business use
- Way to save money
- Easy to track High taxi users
- Sourcing cheaper tooling
- Monitoring number of tools bought
- Find fuel effluent cars
Evaluating Webexpenses and Competitors
Not Sure
- Ease of Use
It has been very simple to use across the board for us, being used widely. With people in all kinds of roles. The simplicity means it can be using ‘on the go’ leading to swift and simple claims
We would assess all options and then simply choose the one most fitting to the business
Webexpenses Implementation
- Implemented in-house
- Not sure
Webexpenses Training
- In-Person Training
- No Training
Yes it’s is simple to follow
Configuring Webexpenses
No finding the best that fits you is the best way to do it
None has been made
Webexpenses Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I am unsure if premium support has been selected. We do not have many issues
Never had to use the support system
Using Webexpenses
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Submitting claims
- Editing claims
- Accepting claims
- Attaching receipts
Yes - I found it is simpler to use on the phone than on a computer especially for attaching items
Webexpenses Reliability
Integrating Webexpenses
- None
None
- None
None
- File import/export
No
Relationship with Webexpenses
Upgrading Webexpenses
- Simplicity
- Ease of use
Comments
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