Wrike's flexibility brings power to your team!
John Hansknecht | TrustRadius Reviewer
Updated March 16, 2016

Wrike's flexibility brings power to your team!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Current Online version

Modules Used

  • We are a Professional level account

Overall Satisfaction with Wrike

Wrike is used by our technology department for the planning, management and tracking of all project and tasks except help desk tickets. We use it to keep track of regular service tasks. We also use it for the planning of our individual projects. On a personal level I use the GTD (Getting Things Done) planning methodology and Wrike works well to allow me to keep myself organized.
  • The ability to place tasks in multiple folders allows for some powerful organizational tools around your projects
  • I like the communication tools built in to Wrike. Communication within the department is definitely improved.
  • Wrike is easy to use and the client for Android works well for when you are mobile.
  • It would be nice if the comment section for tasks had a editor tool so you could, for example, bullet your comments.
  • As a team we are much more aware of where our efforts should be directed. Wrike has improved our teams focus.
  • On a personal level, the power of Wrike to fill the team's need for project management while also working well as a personal GTD planning tool is very powerful.
  • Wrike helps us to keep track of the ongoing tasks that could get accidentally dropped and makes it easy to re-assign those tasks when the responsible person is changed.
I have used Microsoft Project. We also looked at several different tools at the time we selected Wrike including Attask, the open source tool Open-Project and jira. I really liked Attask but it was a very expensive. The other tools lacked the flexibility that Wrike delivers.
Wrike's power is in it's flexibility and communication capabilities. It does lack some of the power in the area of task dependencies that are built in to more traditional project management tools. In selecting a product for project management you need to consider how your team will use the tool.

Wrike Feature Ratings

Task Management
10
Resource Management
9
Gantt Charts
8
Scheduling
9
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
9
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
8
Change request and Case Management
9

Using Wrike

5 - All of the IT department use Wrike,we are the primary users. We have also given some other staff and some vendors access. Staff are testing but they have not adopted it yet. Vendors have access so that we can have then participate in tracking their tasks in our projects.
1 - Wrike requires little support. There online video and call in help desk are very good. We have one person who manages users accounts and permissions, this requires very little time. We also as a team discuss the architecture of our Wrike site, Wrike is very flexible and is more powerful when the team using it works from a consensus on how it is structured.

Wrike Implementation

Wrike Training

Wrike does a great job of provide a breadth of videos for learning their program. This includes a 'getting started' sett of videos along with a collection of more in depth videos to assist more experienced users. Combined with their excellent chat support learning wrike is easy and it includes easy access to best practices.

Using Wrike

Wrike provides a great deal of flexibility that allows you to structure it to best serve your needs. The interface is well designed so that features are convenient to use. Some features are limited to the Enterprise license which is more expensive which stops me from providing a 10 rating.

Wrike Reliability

I cannot think of a time in our approximately three years of Wrike that it hasn't been available.