Wrike

Wrike

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.5 out of 100
Top Rated
Wrike

Overview

Recent Reviews

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (223)
    8.9
    89%
  • Team Collaboration (220)
    8.7
    87%
  • Gantt Charts (193)
    8.1
    81%
  • Scheduling (207)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

2 videos

Wrike Drives Accountability When Working With Cross-Functional Teams: User Review
Wrike Drives Accountability When Working With Cross-Functional Teams: User Review
02:54
User Review: Wrike Works Well For Introduction Into Task Management, But May Be Outgrown
User Review: Wrike Works Well For Introduction Into Task Management, But May Be Outgrown
02:33

Pricing

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Wrike Free

$0

Cloud

Wrike Professional

$49

Cloud
per 5 users/month

Wrike Business

$124

Cloud
per 5 users/month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.wrike.com/price

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $49 per month

Product Demos

[OLD] Wrike for Marketers: An End-to-End Solution for Marketers & Creatives
[OLD] Wrike for Marketers: An End-to-End Solution for Marketers & Creatives
03:17
[Getting Started] Wrike for Managers
[Getting Started] Wrike for Managers
07:00
[OLD] Freedom from Work: Wrike for Creatives
[OLD] Freedom from Work: Wrike for Creatives
00:38
[Tutorial] Spaces, Projects, Folders, & Tasks in Wrike
[Tutorial] Spaces, Projects, Folders, & Tasks in Wrike
05:10
[OLD] Wrike for Professional Services
[OLD] Wrike for Professional Services
01:58
Exploding Kittens Create the Ultimate Fan Experience 🐱💣
Exploding Kittens Create the Ultimate Fan Experience 🐱💣
02:12

Features Scorecard

Project Management

7.8
78%

Professional Services Automation

7.7
77%

Product Details

What is Wrike?

Wrike is an enterprise-grade collaborative work management platform designed to help companies do their best work. The vendor boasts thousands of leading brands use Wrike to scale their output, boost visibility, and increase results. Wrike is designed to help users create a structure that helps accelerate business impact, and lets teams focus on the right work. With tailored solutions for marketing and creative teams, project management teams, product teams, service delivery teams, and more, Wrike states their goal is to define the next generation of work management worldwide.

Security: Wrike is ISO/IEC 27001 certified and has data centers in the US and EU. Data is encrypted both at rest and when in transit. Wrike offers flexible data access control setup by allowing admins to control Access Roles. Wrike’s data backup provides near real-time database replication to ensure data is backed up and available on dispersed servers.

Collaboration: Bring s the enterprise together, regardless of where people are in Wrike’s collaboration space. Break down silos with built-in communication and editing tools that foster teamwork and productivity while reducing risks. Wrike offers hundreds of integrations to make work easier.

Visibility: visualizations of team and project portfolio performance to facilitate faster and smarter data-driven decisions. Reports and dashboards bring transparency into project expectations for stakeholders.

Wrike Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Wrike Screenshots

Screenshot of Resource ManagementScreenshot of Wrike TemplatesScreenshot of Team WorkloadScreenshot of Wrike ReportsScreenshot of Wrike apps & integrationsScreenshot of Wrike Gantt ChartScreenshot of Wrike CalendarsScreenshot of Custom Workflow ManagementScreenshot of Wrike Boards

Wrike Videos

Wrike for Marketers: An End-to-End Solution for Marketers & Creatives
Learn how a common working day in Wrike for a manager could look like and how to improve your team’s efficiency.
Freedom from Work: Wrike for Creatives
Spaces, projects, folders, and tasks: These are the Wrike building blocks.
Wrike for services delivery teams
Hear what Wrike customers have to say

Wrike Downloadables

Wrike Integrations

Wrike Competitors

Wrike Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)45%
Enterprises (more than 500 employees)30%

Wrike Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, French, German, Italian, Spanish, Japanese, Russian, Portuguese (Brazil)

Frequently Asked Questions

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

Wrike starts at $49.

Basecamp, Brightpod, and ProofHub are common alternatives for Wrike.

Reviewers rate Task Management highest, with a score of 8.9.

The most common users of Wrike are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Comparisons

View all alternatives

Reviews

(1-25 of 39)
Companies can't remove reviews or game the system. Here's why
Shelly Erickson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
1
In regards to supporting Wrike, I am the administrator as well as an avid user. I manage the users, assist with training as well as provide all the Wrike training and support. We also utilize the Wrike Community which is such a great tool when you are trying to determine how to do something; or have general questions about other Wrike tools.
Score 9 out of 10
Vetted Review
Verified User
Review Source
1
Again, as a Sole Proprietor, I am also Software Support, IT, and Maintenance. That all said, it is all the more important that Wrike be self-sustaining, user friendly and dependable. In the years I've been using Wrike, it meets all of those requirements! That also means less hours trying to trouble shoot and more hours working billable hours.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We don’t have any in house support staff. We do have one user who acts as an admin (chief technology officer), however, beyond basic access issues any other support goes through wrike’s customer service team. The tool is very intuitive and we have not had any major issues in the last couple years of use.
Andrea Hester | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Wrike is simple enough to implement and use that it really only requires one designated person to manage. Our team's implementation was set up in collaboration with IT and various department heads to ensure that it would have high adoption and meet the needs of everyone using it. Without much technical knowledge, one project manager can easily maintain processes within the application.
Score 8 out of 10
Vetted Review
Verified User
Review Source
2
We only had two members of the agency who had some hand on the implementation and monitoring of Wrike as we started and continued to use it, they were the office administrator and the project manager and their main function was to watch how many hours did it take to complete certain tasks; sometimes, some catch-up with updates and tutorial sessiones were given.
Score 9 out of 10
Vetted Review
Verified User
Review Source
2
We have very few people managing the input request forms in Wrike. It's purposely centralized to prevent unexpected process changes. The type of person most able to support Wrike is an organizational expert who can quickly execute organizational changes. This person or persons would also be familiar with all of Wrike's functions and direct people toward solutions that best solve their issues, such as the Dashboards view as a single area to view one's projects by task status.
Rebekah Ryan, PMP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
I don't believe we had any direct Wrike representatives supporting our use. We did have on super admin who we were able to work with if we had issues, and initially, training was done with a Wrike resource, but I don't believe that accessibility to that person continued following training.
Alfredo García | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
3
Just for support Wrike, we are 3 people, Both of them are engineers(I'am one fo them) and the other one is the boss whois always logged inside wrike, communicating, and tracking the project with the people, the other users who use wrike to documentate the projects and communicate the progress of the tasks and subtask are other 3 peoples.
Score 9 out of 10
Vetted Review
Verified User
Review Source
3
One of the most important skills we need to support are development skills. We have a developer that helps to integrate Wrike add-ins like workato so we could have customized project status automations. He has also helped integrate slack notifications as well. We also need people with operations/organizational skills. Our dedicated operations person organizes Wrike’s folder structure and ensures tasks/projects are placed in the proper places. We have two people in our organizations making sure this happens. These people also communicate with our Wrike account manager on a monthly basis.
Score 9 out of 10
Vetted Review
Verified User
Review Source
1
Wrike isn't super technical and is quite user friendly once you get comfortable with the platform. To support Wrike, you need a baseline understanding of project management and a willingness to learn/research all the interesting automation capabilities.
Score 10 out of 10
Vetted Review
Verified User
Review Source
3
Mainly our project management team of 3 support Wrike for the department. Skills required involve solving workflow solutions for team members. Not everyone uses Wrike the same, so it requires thought and discussion on how each team plans to use the software and coming up with a solution that works best for them.
Other skills required are basic problem solving skills; knowing what questions to ask and how to solve basic issues in Wrike. Most of the issues that come to us are users unfamiliar with how the software works. On occasion, a note to Wrike support is needed to resolve a problem we are unable to answer.
Eric Serdar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
2
We have 2 project managers who are deeply trained on Wrike. If we have any questions on how to use Wrike, its functionality, or if things aren't working then they're the people that we go to. If they don't know then we will reach out to Wrike support for help.
Score 8 out of 10
Vetted Review
Verified User
Review Source
2
We only have 2 main people who manage our Wrike internally who are the product experts and maintain Wrike. They also liaise directly with Wrike and escalate any issues the group is having. I would say you need the following skills in this role
  • Curiosity and a willingness to experiment and explore
  • Have a good working knowledge of wrike features and how best to apply them in any situation
  • Have a Project Management Certification or Degree. Not essential but nice to have - this will help tremendously in setting up templates and project flows / risks and issues etc.
  • Have the ability to explain complex concepts in layman's terms
Fernanda Price | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
4
We have two team members that are "Power users" who helped in the initial set-up of the business logic for each task flow and duration, as well as for the onboarding and training of new members. Then we have two managers who oversee the status reports and provide general reports to the commercial team as a whole to give an overview of where there are areas of opportunity and action points needed.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We don't have anyone in-house that's dedicated to supporting Wrike and there are many advanced features that we haven't explored yet but the interface is simple enough that a casual user can still get lots of value from it. If we ever want to explore greater functionality there are many tutorials available.
Felix Maximiliano Obes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
20
We had the PMO leader and a PMO analyst, to coach and instruct PMs and other users, and they also became the administrators of the collaborative platform. Skills needed are not technical, on the contrary, we hired for people skills and became a supportive PMO that helped everyone in the company achieve a hollistic view on our projects and their complexity so that real collaboration was possible.
July 13, 2021

Wrike Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
1
Wrike requires minimal support on an on-going basis. We have one person in house that makes sure the software is up to date on the computers and maintains our wrike account.