It's the Wrike Thing to Do!
Andrea Bonk | TrustRadius Reviewer
December 23, 2019

It's the Wrike Thing to Do!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Wrike

Wrike is used by our marketing & communications department within OSF HealthCare, therefore it's a department use case. Our marketing division is spread across Illinois and Michigan and we needed a collaborative workspace integrated with a project intake system. To that end, it's helping solve the problem of email space (our IT department has a file size limit and archiving process). It also helps our team work more collaboratively at a much faster speed, often negating the need for meetings.
  • Very easy to use. Our team of creatives are not project managers. Wrike is very intuitive.
  • Review and proofing. My enabling our team to send creative proofs for feedback is one of our favorite features.
  • A lot of updates. On the plus side, Wrike is continually providing innovative solutions. On the negative, sometimes it's hard to keep up.
  • The implementation and cost is very reasonable in comparison to other MarTech we currently subscribe to. We are able to work at least 50% faster because of this application.
We were utilizing a SharePoint form and list to manage work previously to Wrike. SharePoint did not allow for creative proofing or collaboration. It really was nothing more than a glorified spreadsheet. Obviously, Wrike is much better for us.
Our customer success manager (CSM) is very approachable and not only answers questions but also acts as a strategic partner, helping us think of better ways to utilize our platform. On top of that, the online tech support is best of class. It's very responsive and personable. The Wrike Community is an online support library of articles and best practices from both Wrike AND Wrike Clients.

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Wrike is excellent as a single source of truth for all marketing & communication projects. I often hear from my teammates "just put it in Wrike so I don't forget". The only thing I would not use Wrike for is reactive PR projects.

Wrike Feature Ratings

Task Management
9
Resource Management
Not Rated
Gantt Charts
8
Scheduling
8
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
9
Document Management
9
Email integration
Not Rated
Mobile Access
8
Timesheet Tracking
Not Rated
Budget and Expense Management
Not Rated
Project & financial reporting
8
Integration with accounting software
Not Rated