Agency Partner with Minimal Platform Use
December 16, 2022

Agency Partner with Minimal Platform Use

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

I use Wrike with my brand's SEO agency. They maintain the Wrike account and we are assigned jobs in specific Wrike tickets to complete.
  • Project Management
  • File sharing
  • Content sharing
  • When tickets are assigned in Wrike tasks to a specific person. Sometimes is not as clear as I would like it to be in the actual ticket. This might be the way we use it, but an issue I have had.
  • It's confusing when a change is made to the task and it's included in the thread of that task. For example: status of the task changed to complete from Ready for QA is actually in the same thread as the rest of the communication. I believe those should be statuses at the top of the task that just change when they are updated there.
  • I utilize Wrike as a partner, so it does not directly provide an ROI, but it has contributed to a significant increase in sales to a new product category we launched last year.
They all are fairly similar. I did not select Wrike as an option, our agency partner did and I can't say that I like or dislike it over the others.

Do you think Wrike delivers good value for the price?

Not sure

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?

No

I utilize a number of different project management platforms, the inbox style is not the most ideal. I like to be able to see the tasks broken up by filtered views like due date, task category, etc.

Wrike Feature Ratings

Task Management
5
Resource Management
5
Gantt Charts
3
Scheduling
3
Workflow Automation
5
Team Collaboration
5
Support for Agile Methodology
3
Support for Waterfall Methodology
3
Document Management
5
Email integration
5
Mobile Access
3
Timesheet Tracking
3
Budget and Expense Management
3
Project & financial reporting
3
Integration with accounting software
3