A great tool for Project Management which can bring comfort to your business.
July 03, 2025

A great tool for Project Management which can bring comfort to your business.

Sahil Singh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

I use Wrike as our full-time project management tool at my company. We also have Jira, but we wanted to include Wrike in our tech stack because of its project management capabilities and the extent of automation and customization it provides to its users. Our stakeholders are pleased with it, as it is the only tool they have to rely on for all their projects and tasks. All the automation and request intake processes are set up so smoothly that it eases the work for everyone.

Pros

  • Project management capabilities.
  • Wrike automation using Unito.
  • Connection with third party automation tools and availability of API endpoints.

Cons

  • Wrike automation using Unito is very buggy as it breaks a lot.
  • More automation features should be added in Unito.
  • Documentation and troubleshooting content could be improved.
  • Wrike has improved our resource management significantly.
  • Wrike has improved the request intake process for us.
  • One negative impact of using Wrike is that we had to include Workato for some customised automations, which were not supported by Unito, but this can be on a need-to basis.
Yes, I have utilized the AI and automation features offered by Wrike, as we have several automations and workflows running, which also include connections with other applications, such as Jira, Marketo, and Salesforce. Still, I should say that the in-house automation features are not suitable for all kinds of customisations; therefore, I had to use Workato in between for some custom solutions.
I have given this rating because I have used the automation features offered by Wrike as we have several automations and workflows running which also includes connection with other applications like Jira, Marketo, Salesforce etc but the in-house automation features are not suitable for all kinds of customisations therefore I had to use Workato in between for some custom solutions thus the automation features can be improved.
Jira is a great work management tool, but I started using Wrike, especially because of its project management capabilities and the AI and automation features it offers. We had several automations and workflows running, which also included connections with other applications like Jira, Marketo, and Salesforce. Wrike has performed exceptionally well in specific cases, such as request intake, ticket management, resource management, and tracking.

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Wrike is very well suited for such business cases where it requires project management, task management, team collaboration, time tracking, customisation in the views but when it comes to extensive workflow automation along with its interaction to other tools then it lacks behind sometimes as all the features are not possible internally through automation and we require additional tools like workato to connect wrike with other tools.

Wrike Feature Ratings

Project Management
8.2
Task Management
9
Resource Management
9
Gantt Charts
8
Scheduling
8
Workflow Automation
7
Team Collaboration
9
Support for Agile Methodology
9
Support for Waterfall Methodology
8
Document Management
8
Email integration
8
Mobile Access
8
Timesheet Tracking
8
Budget and Expense Management
8
Professional Services Automation
8.0
Project & financial reporting
8
Integration with accounting software
8

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