Item: Wufoo
Rating: 8
Author: Dimitris Rakopoulos

Overall Satisfaction with Wufoo

Use Cases and Deployment Scope

We have been using Wufoo to support multiple clients for quick and complex surveys, contact forms, lead generation, and registration for events. It is used mainly because of the ease of use and the quick setup of a new form. In some cases, we even use it internally within the company to conduct small surveys about company activities.

Pros and Cons

Pros

Easy of use
Rich feature set

Cons

The interface looks old and is not update for some time (apart from the new home page)
Themes are lucking complex customizations (still they are very easy to use)

Return on Investment

It provides an easy, fast, and cheap way to perform surveys

Alternatives Considered

SurveyMonkey

Wufoo lacks the intricate features that SurveyMonkey has in terms of customization, survey login, reporting, and analysis. However, it provides an excellent, easy-to-use way to create forms and surveys/polls for customers that require little effort for such tasks. In many cases, the feature set provided by Wufoo is more attractive due to pricing as well. Some customers do now want to pay more for something that can have with less money.

Other Software Used

Jira Software, Firebase, Moosend, ActiveCampaign

Likelihood to Recommend

The most common scenarios for Wufoo are forms and surveys that can be generated easily with the use of the build it fields. Literally, in minutes a simple survey can be created and added to an existing page on a website. If more complex surveys are needed with more advanced fields and login for displaying different content based on the answers of the user, then Wufoo does not have those advanced tools. Survey Monkey (the parent company of Wufoo) can offer this.

Wufoo Feature Ratings

Comments

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Great easy-to-use survey tool