Big upgrade when switching from Xactly Incent Express!
April 18, 2017
Big upgrade when switching from Xactly Incent Express!
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Xactly Incent
Xactly Incent Enterprise is being used across our entire organization for those on variable compensation plans, which includes Sales, Sales Engineers, Account Managers, Professional Services, Alliances and Managers. We were formerly on Xactly Incent Express, but as we grew to over 100 users in the software, it was becoming difficult to manage and we needed a product which was more scaleable as we continued to grow.
- Prior period adjustments - not super intuitive, but has the powerful and unique ability to adjust deals from earlier in the year and show how that affects current attainment.
- Draws - much easier to see when they are paid and how recovery works.
- Versioning of people records - very transparent to see when people get raises and changes to quota over the course of the year.
- Manual quota adjustment - impossible to simply add quota credit (was able to do in Xactly Incent Express).
- Manual commission adjustment - impossible to simply add commission credit (was able to do in Xactly Incent Express).
- Onboarding - our process took >6mo, which was worth it in the end but very frustrating at the time.
- Much more transparent for reps to see current attainment towards quota
- Much more transparent for reps to see commission payouts per deal
- Much easier to handle multiple plans/users than Xactly Incent Express
- Xactly Incent Express
Our experience so far with Xactly Incent Enterprise has been far superior to that of Xactly Incent Express in that it is much more powerful and has the ability to handle multiple titles and plans for a large number of users. Transparency and seeing quota/commission attainment for reps has also improved greatly.