Item: Xactly Incent®
Rating: 9
Author: Andrew Lin

Overall Satisfaction with Xactly Incent

Use Cases and Deployment Scope

Xactly has great out of the box functionality that covers almost all business needs. The interface is somewhat intuitive and easy to navigate -- after minimal training, admins should be on their way to becoming power users in short time. The structured nature of all objects in Xactly help experienced admins understand any comp environment that uses Xactly very quickly. Sales reps gain good visibility into their sales plans and commissions, while also easily navigating the reports with minimal training.

Pros and Cons

Pros

Automation: get rid of inefficient manual processes
Accuracy: reduce shadow accounting
Reporting: gather insights now easily accessible in your Xactly database

Cons

Flexibility: limited in customizing features for more complex requirements
Analytics UI is not a great experience

Return on Investment

Reduced shadow accounting
Increased accuracy
Created more efficient processes

Alternatives Considered

IBM Incentive Compensation Management and Callidus Commissions

Xactly is able to handle all of our business needs. They have a great community of users where Xactly is involved and listening. The support is great and less effort needed in being fully self sustainable with Xactly at your company.

Xactly Product Usage

Xactly Incent
Xactly Connect

Likelihood to Recommend

Xactly is well suited for any sized business with any amount of sales reps. Many of Xactly's features are more standardized and out of the box: for the most complex compensation models, Xactly may not always have the best solution.

Comments

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