Implementing Xactly Incent has greatly reduced our turnaround time and minimized errors
June 20, 2019

Implementing Xactly Incent has greatly reduced our turnaround time and minimized errors

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent

We use Incent to process all sales commissions company-wide. Using Incent has reduced our turnaround time by three weeks and has significnatly reduced errors caused by manual maintenance of Excel spreadsheets.
  • Flexibility in plan designs
  • Tracking of detailed information linked to statements
  • Ability to upload large quantities of set-up data
  • Interfacing with SalesForce
  • Employee job role or termination changes seems a bit manual
  • Hierarchy maintenance seems "klunky" but admit I haven't thought of a better way of doing it yet
  • If a user is not going to access their record/statement we should have the ability to not be charged a license fee just because a user record is created. I think there should be placeholder records which maybe can be at a significantly reduced fee rather than full license fee.
  • We are able to pay a sales team one full pay cycle earlier
  • Some support roles have been able to move to monthly payment from quarterly due to the use of Incent
  • Not as complex as Trusteer
  • Better comp functionality than Impartner.
  • Xactly Incent
  • Xactly Connect
Incent is well suited for most companies. Anywhere it would likely struggle is where any comp software would struggle (e.g. one-off scenarios, manual adjustments, etc). The product is too much for an SMB but understand that Xactly has SimplyComp to address those companies.